Pulsar Instruments sound measurement equipment is for being reliable and trustworthy. We recommend that you regularly recalibrate and service your NoisePens so that these instruments continue to function correctly and are updated with the latest firmware.
Instruments under the standard 1-year are covered for most repairs and upgrades including accidental damage with the exception of repairs or replacement microphones.
After recalibration of your NoisePen dosemeter, we will issue you with a current and valid calibration certificate. We perform all calibrations in accordance with recommendations and requirements of the appropriate International Standards and typically check over 100 different parameters.
Prices are quoted below and include return shipping (within the UK) to the customer
Additional charges may apply for:
If additional charges apply you will be contacted for pre-payment before the return of your instruments.
Please send your instrument (or kit) in suitable protective packaging or its kit case to:
Please note that equipment returned to us from outside the UK must be supplied with suitable paperwork to allow entry into the UK without Pulsar Instruments being levied with UK Customs Duty. If this is not done and duty has to be paid this will be charged to the customer.
The paperwork supplied with the instrument must state that the equipment is "UK manufactured goods returned for repair. To be returned to XXX after repair, where XXX is the customer country.
Collection service and priority service available on request.