How to buy

How to buy our noise & vibration meters

1. Online through our Noise ShopHow to buy noise meters and vibration meters

Most of our products are in stock and can be bought online using a debit or credit card. Choose the measurement instrument you need and select the Buy Now option the product page. (See Terms and Conditions). If you create an online account you will be able to track your current order and checkout quicker for future purchases.

Currencies

  • Our website provides prices in Pounds Sterling (GBP) as a default. You can change your preferred currency to US Dollars (USD) and Euros (EUR) by selecting the '£' symbol on the top menu bar. 

How to buy noise meters and vibration meters

2. By contacting us directly

Phone us: +44 (0)1723 518011

Email us: sales@pulsarinstruments.com

Complete our web contact form

Contact us directly to:

  • supply us with your purchase order
  • request a quotation or proforma invoice
  • get further information or support in choosing your noise meter

3. Through our global network of distributors

Pulsar has distribution partners around the world who are able to help customers in their countries directly. Please visit our distributor page to find your nearest supplier.

Secure payments

Customers can check out online safely through Stripe (one of the world's leading secure online payment processing companies). Our Stripe payment system uses Strong Customer Authentication (SCA), a rule in effect as of September 14, 2019, as part of PSD2 regulation in Europe (this is a new European regulatory requirement to reduce fraud and make online payments more secure).

  • We accept payment in the following currencies: GBP, USD and EURO
  • We accept most major credit cards online including Visa, Mastercard and American Express*.

If you register with us as part of the check-out process you will receive our regular news, updates and customer loyalty discounts.

You can also pay by credit card over the phone or by email (via a secure payment link). We also accept payment by cheque (in the UK), and direct bank transfer.

(*American Express - for online payments via Stripe only)

Expert Advice

Help is on hand through our friendly team of noise at work experts. We can talk through your noise at work issues and advise you on the best solutions.

We offer free on-site demonstrations of the instruments too so you can see them in action and try our outstanding software before you buy.

Phone us: +44 (0)1723 518011

Email us: sales@pulsarinstruments.com

Complete our web contact form

Delivery

Our instruments are normally shipped within 2 working days from receipt of payment in our bank (for available stock) by a UK or international courier company such as Fedex, DHL, TNT. If your item is not currently in stock estimated delivery will be advised by a separate email from one of our customer service team.

Please note, in addition to our standard carriage rates, non-UK customers may be liable for additional charges locally such as: (i) Customs duties; (ii) Local sales taxes (iii) Import duties.

Refund policy

Products

Our refund policy is for new goods only (noise and vibration measurement products and/or their associated accessories) purchased from Pulsar Instruments Plc.

A refund will be offered for goods returned within 7 working days of delivery in an undamaged condition and in the original packaging. We will make the following deductions from any refund offered:

  • A “restocking fee” of 10% of the original purchase price to cover the cost of calibrating the returned equipment and preparing it for resale
  • Shipping (carriage) costs.

Please inform us before returning any products to us either by phone: +44 1723 518011 or by email: sales@pulsarinstruments.com

Returns should be sent by recorded/insured delivery (we will not accept responsibility for undelivered/damaged returned goods) to:

Pulsar Instruments

Evron Centre, John Street

Filey, North Yorkshire

YO14 9HZ

UK

You must notify us within 7 working days if the goods we have supplied to you are incorrect or damaged using the contact details above. 

We are not responsible for any return postage costs unless the item/s are incorrect/damaged or faulty upon delivery.

Training

Our Refund Policy for training courses is:

  • Up to 1 month before the course start date: Attendees can receive a 100% refund.
  • Up to 7 days before the course start date: Attendees can receive 50% refunds up to 7 days before the event start date.
  • Within 7 days of the course start date: No refund is offered. 

Alternatively, you may transfer your place to another person in your organisation, or to an alternative date. To do this you must contact us directly at sales@pulsarinstruments.com or phone us on: 01723 518 011 before the course date.

More information on our Terms and Conditions of Sale.