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Customer Support

Contact our friendly and knowledgeable team if you need help choosing the right noise meter or have any technical support questions.

Pulsar Instruments has helped people understand and manage workplace noise since 1969. We know noise measurement is often just one part of a busy health and safety role, so clear advice and practical support matter.

Our team can help with choosing suitable equipment, understanding how to use it and keeping instruments performing reliably.

Help Choosing the Right Equipment

Choosing noise measurement equipment starts with understanding the task. Tell us what needs measuring, where the equipment will be used and the available budget. We can help identify suitable instruments and explain the options.

Get More From Pulsar Instruments

Support continues after purchase. Whether the question concerns taking measurements, operating an instrument or arranging maintenance, our team can help with the next steps.

Chargeable online training is available via Microsoft Teams to help build confidence in noise measurement and the use of Pulsar equipment. Please contact our team for pricing and details.

Keep Equipment Performing Reliably

Regular care and calibration help maintain confidence in measurement results. Our calibration team can advise on calibration, repairs and warranty cover.

Contact Our Support Team

For advice or help with an instrument, please complete the contact form with a brief description of the enquiry and the instrument’s make, model and serial number, if available.

Help Choosing Equipment

Practical advice on finding suitable instruments for the measurement task and budget.

Online Training and Guidance

Chargeable training via Microsoft Teams to build confidence in using Pulsar equipment.

Ongoing Instrument Support

Help with instrument operation, maintenance, calibration and repairs.

Customer Support FAQs

Answers to common questions about our customer support.

Yes. Tell us what needs measuring, the working environment and the available budget. Our team can explain the options and help identify suitable equipment.

Yes. If you’re unsure how to use a feature or take a measurement, please get in touch. Let us know which Pulsar instrument you’re using and what you need help with, and our team will be happy to help.

Yes. We offer chargeable online training via Microsoft Teams to help with noise measurement and the use of Pulsar instruments. Please contact our team for pricing and details.

Contact our support team with the model, serial number and a description of the problem. Include any messages shown on the display and explain when the issue occurs so we can advise on the next steps.

Yes. Our calibration team can help arrange calibration and advise on repairs. Please provide the instrument’s make, model and serial number, if available.