WENAG is a village community noise-abatement group – i.e. non-professionals in the noise-monitoring field. We decided in 2012 that we needed the ability to gather noise data from a nearby motorcycle-racing circuit, which local residents were finding to be a nuisance. The aim was to supplement the one-off measurements made by the district council, and by our own noise consultants, with a database covering a whole season of events, so that all those involved could have a clear and unambiguous overview of the facts.
We looked around at the options, took advice from the professionals we knew in the field, and decided to buy a new Pulsar 30 meter with acoustic calibrator and outdoor kit. We then sent Jon Edwards, our designated technical manager, on Pulsar’s one day training courses, so that he would know how to operate the meter, how to calibrate correctly, and how to comply with relevant operational and record-keeping requirements.
We have now completed a full season, and are happy to report that the equipment performed flawlessly during the 16 sessions we ran, each of which covered around 8 hours of recording.
Pulsar’s technical support could not be faulted: if a problem or query arose, we were always able to get through to someone who knew what they were talking about, both on hardware and software issues. And when we found that certain extras were needed, they supplied them promptly and at reasonable prices.
We now go into our next season with the confidence that we are both well equipped and strongly supported. And we would not hesitate to recommend this company to anyone else in our position.