Warranty

7-Year Warranty

We focus on customer care, providing great support, advice and assistance.

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Pulsar Instruments are highly recommended and trusted by our customers.

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50 years in business

50+ Years in Business

We’re recognised and trusted noise measurement experts – Since 1969.

Recalibration

Accurate noise meter and vibration meter recalibration is essential – if you don’t recalibrate your equipment regularly your measurements may not be seen as accurate, reliable or compliant. In line with international noise regulations, we recommend that your noise measurement instruments are recalibrated at least every two years.

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How often do you need to recalibrate your measurement instruments?

You should recalibrate your measurement instruments as often as the manufacturer outlines in their warranty and guarantee information.

The United Kingdom Accreditation Service (UKAS) has also issued a guide (LAB23) on calibration of Sound Meters and Calibrators in which it states recommended calibration intervals for various types of equipment, some of which are listed here:

  • Personal Dosemeters – 1 year
  • Microphones (Reference and Working) – 2 years
  • Sound Meters (tested to BS7580, where applicable) – 2 years
  • Sound Meters built to IEC 61672:Part 1 – 2 years
  • All other Sound Meters – 1 year
  • Acoustic Calibrators (Mechanical or Electronic) – 1 year
Why should I return my meter for a service?

Pulsar Instruments™ sound level meters, noise dosemeters, and acoustic calibrators are well known for being robust and hard-wearing and come with a 1-year warranty. However, recalibrating and servicing your instruments is an important factor of ensuring your equipment continues to function correctly; this is called in IEC standard 61672 for sound level meters or ‘Routine Verification’.

We recommend that you return your noise meter and acoustic calibrator for service and recalibration on a yearly basis so you can have total confidence in your noise measurements. If you do, we will extend your warranty period for a further 12 months free of charge up to 7 years. The Pulsar Warranty includes any faults on the sound level meter and accidental case damage. Please note the warranty does not cover accidental damage to the microphone or damage to the display.

Regular service also allows us to make sure that the firmware and hardware on your instrument are updated to the latest versions. After recalibration of your instruments, we issue you with a current and valid calibration certificate. We perform all calibrations in accordance with recommendations and requirements of the appropriate International Standards and typically check over 100 different parameters.

Find out more about our recalibration and service.

Clients trust in us to deliver quality and superior service

Pulsar Instruments are highly-recommended and trusted by our customers.

Latest news stories

Read our latest news articles here…

Season’s greetings and office opening times
Season’s greetings and office opening times

21st Dec 2021

From the team at Pulsar Instruments, we want to say thank you for your continued support throughout 2021. We have enjoyed working with you throughout…

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Handheld digital thermometers – donation to local schools
Handheld digital thermometers – donation to local schools

26th Nov 2021

Pulsar Instruments donates 240 handheld digital thermometers to all schools in a Yorkshire based multi-academy trust. Ebor Academy Trust runs 24 schools on the Yorkshire…

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HAVS fines: can you afford not to measure hand-arm vibration?
HAVS fines: can you afford not to measure hand-arm vibration?

07th Nov 2021

The use of hand-held vibrating power tools for long periods of time and/or repeated and frequent use can lead to a permanent and painful injury…

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Read all articles about Pulsar Instruments and the latest information and guidelines for noise measurement and sound control in your industry…

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We’re the noise measurement equipment
Experts
with over 50 years experience

7-Year Warranty
7-Year Warranty

We focus on customer care, providing great support, advice and assistance.

Rated 5 Stars
Rated 5 Stars

Pulsar Instruments are highly recommended and trusted by our customers.

Fast Delivery
Fast Delivery

Worldwide delivery via UK & international couriers.

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